The application will then present you with credentials to provide to your technician.Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. You can now click the “Close” button on the TeamViewer “Review System Access” dialog. A warning dialog will appear, dismiss it by clicking “Later”. In the file chooser click the “Application” shortcut and then locate “TeamViewer QuickSupport” and select it from the list. On the right pane click the “+” icon at the bottom of the list. In the left pane of the preferences window scroll down to “Full Disk Access” and select it. Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box. You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. The preference window will warn you that you will need to quit TeamViewer, click “Later”. Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window. Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer.
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