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I like windows 10 for the surface pro 3 so decided I can live with the “connection issues” which IMO is better described as a compatibility issue. I’m happy to keep this PC as 8.1 as it feels stable. That a file could not be accessed and to check that the source installation was available error code 30183-27 (-2147012889).Īt this point I grew frustrated and opted to go back to win 8.1 on the PC and was duly able to download and install office 2016 via my account page and also check for updates, all functioning as intended and expected.
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It was duly installed and activated with no issues, both PC and pro, however when I checked for updates (through any office product) I received a new error message Couldn't stream office. My wife was able to use her work's internet and downloaded the file. Over 7 hours of support concluded that yes there was a problem with my internet connection and provided me with a link to download 2016 image and advised I use an alternate connection to download. I was unable to figure out what the problem was so contacted answer desk and they began trouble shooting. When the new office 2016 was released I tried to install from my 365 account, I received error messages to check my internet connection, (my internet is via satellite). I have a desk top PC (had 10 now back to 8.1 due to issues described below), a pro 3 (with 10 but still with issues and may have to go back to 8.1) and an office 365 subscription. My problem and issues are I’m sure win 10 related but I’m at a loss as how to fix.
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